Business Success and Work Ethics – Part 2

24 05 2010

Last week we continued our discussion on how to make a business successful by exploring what a strong work ethic means and some aspects of a strong work ethic.  This week we are going to continue talking about what a strong work ethic can do for your business and how family and high moral values fit into a successful business plan

Some more solid work ethics will include the ability to continue when people keep declining your products or services.  Just because you are told “no, thanks” today, doesn’t mean that you won’t find that person who wants to purchase everything you have tomorrow.  Car dealerships don’t sell cars to every person that comes onto their lot.  If you had researched the business opportunity, you should already know that people are interested in the product or service you are offering.  It is just a matter of time before you tap into those customers. 

Another part of work ethics include consistency and reliability.  If you are not consistent with your behaviors, then your potential customers are not going to be trusting that you will do what you say.  Consistency requires that you follow through on what you agree to do.  By developing consistency, your potential customers will know what you are going to do and when you are going to do it.  Sometimes you may not think consistency is good, but if you turned the tables, wouldn’t you like to do business with someone who you know will do what they say they are going to do? 

Going hand in hand with consistency is reliability.  You need to be reliable in order to stay in business.  Again, if you say you are going to do something, you need to follow through on it.  If there comes a time that you cannot follow through on what you promise, you need to immediately contact the customer to let them know.  They will begin to trust you because you are reliable and consistent.  Your customers will learn to rely on you to get whatever work needs to be done or to deliver a particular product.  They will know that you consistently come through and they can rely on you to let them know if a problem may develop.

Developing consistency and reliability with customers takes time and a lot of work.  You do not gain the trust of customers overnight, largely because they have been disappointed so many times in the past with other vendors.  You may be amazed at how many business owners are not consistent or reliable.  Once a customer discovers that you have traits that many other businesses lack, you will most likely have a customer for life. 

Lastly, a good work ethic will include you treating your customers with respect.  You will respect their wishes, will listen to what they want, make sure you provide them with what they need and overall, treat them as people, not just as a means of making money.  Customers will recognize very quickly that you respect them and that will allow them to feel more comfortable making purchases with you.  They will trust that you will not sell them something they don’t truly need.

Family also plays very heavily into your business success.  If you start a business in order to earn a second income, or to become financially free, you may not be as successful as you would like if you do not have the support of your family.  Especially in the beginning of a business enterprise, since it will take up a lot of your free time, your family has to also be supportive of the business opportunity.  They need to understand that your time will be taken up now, but in the long run, you will have more time to dedicate to your family.  If you do not balance your business with your family, most likely both will not do well.  Your business may succeed for a time, but if your family is pressuring you to do something else, you may find either your business suffering from lack of attention, or your family will suffer.  Before you decide on a business opportunity, be sure that your family understands the sacrifices that may need to be made on a short-term basis and perhaps discuss how the whole family can work together to help the business grow.

Your customers will also see that you balance your family values with your business and they too will appreciate that you are working to maintain harmony.  If your customers are family people also, they may be more inclined to utilize your products or services, because your values more closely match theirs. 

Next week we will briefly discuss how moral values can also help your business to succeed. 

If you are interested in starting up your own business and do not know which business opportunity may be right for you, please feel free to view our website for ideas.  We would love to help you find something that would suit your needs and desires.  If you have any questions, please feel free to e-mail us at Hawgwash1@yahoo.com.  

Until next week…

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